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CHAPTER 02 · Everyday work

Get the Boring Stuff Off Your Desk

The hunt for subscription invoices for a VAT return — and the repetitive admin that gets in the way of running a business.

A companion to the book

Inside this chapter

This example starts with a familiar task: finding subscription invoices across online portals.

The full walkthrough will show how the task was briefed, how the information was gathered and what needed checking. The same approach can help you think about other repetitive document and information-gathering jobs.

What will be added

The full story, prompts, follow-up conversations, screenshots and reusable resources will appear here as the companion material is completed.